Shipping policy

Order Processing

Orders are processed Monday to Friday.

Orders placed before 12 pm (UK time) are dispatched the same business day. Orders placed after this time will be dispatched the next business day.

Please note that orders are not processed on weekends or public holidays.

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Shipping Rates & Delivery Times

We currently ship within the United Kingdom.

We offer free UK standard shipping on all orders.

Delivery typically takes 2–3 business days from the date of dispatch.

Please note that delivery times are estimates and may vary during busy periods.

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Order Confirmation & Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information.

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Delays

While we aim to deliver within the estimated timeframes, delays may occur due to factors outside of our control (such as courier delays or peak periods).

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Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Stolen Parcels

Lamu Swim is not responsible for lost or stolen parcels once they have been marked as delivered. If you experience an issue, please contact the courier directly.

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Contact

If you have any questions regarding your order, please contact us at:
hello@lamuswim.com