Refund policy
Returns & Exchanges
We accept returns on full-priced items within 14 days of delivery.
- Eligible returns can be exchanged or issued as store credit
- If your requested exchange item is unavailable, you’ll receive store credit instead
- Sale items are final sale and cannot be returned or exchanged
We do not offer refunds for a change of mind.
Store Credit
Once your return has been received and approved:
- You’ll be issued store credit valid for 1 year
- Store credit can be used across all products on our site
Return Conditions
To be eligible for a return, items must be:
- Unworn, unwashed, and in the original condition
- With all tags attached and original packaging included
- With hygiene liners intact
For hygiene reasons, please try on swimwear over underwear.
Return Shipping
- Customers are responsible for return shipping costs
- We strongly recommend using a tracked service, as we are not responsible for items lost in transit
To begin a return, please email us at hello@lamuswim.com
Faulty or Damaged Items
If you believe your item is faulty, please contact us at hello@lamuswim.com within 7 days of receiving your order, including your order number and photos of the issue.
- Faulty items must be reported within 7 days of delivery
- If confirmed, we will arrange a replacement of the same item where possible
- If a replacement is not available, a refund will be issued
Order Changes & Cancellations
Once an order has been placed, we’re unable to cancel or make changes.
Please double-check your order details before checking out.